Privacy Policy | FreeFileTools

1. Introduction

Renaissance Clinique, LLC, a Delaware limited liability company ("we," "us," or "our"), operates FreeFileTools.io (the "Service"). This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our Service.

2. Information We Collect

2.1 Personal Information

When you create an account or use our Service, we may collect:

Name and email address
Payment information (processed securely by Stripe)
Profile information you choose to provide
Communication preferences

2.2 Files and Content

We process files you upload to use our tools. Files are processed on our secure servers and are automatically deleted after processing unless you choose to save them to your account storage.

2.3 Automatically Collected Information

IP address and device information
Browser type and operating system
Usage data and analytics
Cookies and similar technologies

3. How We Use Your Information

To provide and maintain our Service
To process your transactions and manage subscriptions
To send you important updates and notifications
To respond to your inquiries and support requests
To improve our Service and develop new features
To detect and prevent fraud or abuse
To comply with legal obligations

4. Data Retention

Uploaded Files: Files uploaded for processing are automatically deleted within 24 hours unless saved to your account. Files saved to your account storage are retained until you delete them or close your account.

Account Data: We retain your account information for as long as your account is active. You may request deletion of your account at any time.

5. Information Sharing

We do not sell your personal information. We may share information with:

Service Providers: Third parties that help us operate our Service (e.g., Stripe for payments, cloud hosting providers)
Legal Requirements: When required by law or to protect our rights
Business Transfers: In connection with a merger, acquisition, or sale of assets

6. Data Security

We implement industry-standard security measures to protect your data, including encryption in transit (TLS) and at rest, secure cloud infrastructure, and regular security audits. However, no method of transmission over the Internet is 100% secure.

7. Your Rights

Depending on your location, you may have the following rights:

Access your personal data
Correct inaccurate data
Delete your data
Export your data
Opt-out of marketing communications
Withdraw consent where applicable

8. Cookies

We use essential cookies to maintain your session and preferences. We may also use analytics cookies to understand how you use our Service. You can control cookies through your browser settings.

9. Children's Privacy

Our Service is not intended for children under 13 years of age. We do not knowingly collect personal information from children under 13.

10. International Data Transfers

Your information may be transferred to and processed in countries other than your own. We ensure appropriate safeguards are in place for such transfers.

11. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the new policy on this page and updating the "Last updated" date.

12. Contact Us

If you have questions about this Privacy Policy, please contact us at:

Renaissance Clinique, LLC
Email: [email protected]
Delaware, United States